Privacy Policy
Introduction to our Data Protection & Privacy Policy:
This is our data protection and privacy policy that explains who we are, how we process personal data and, if you are the subject of any personal data processing, what rights you have and how to get in touch with us if you need to.
Who we are:
We are Fleuratorium, trading as fleuratorium.co.uk. Our contact and other details are set out at the end of this policy. We are the data controller in relation to the personal data processed in accordance with this policy (except where this policy explains otherwise).
We operate a website at www.fleuratorium.co.uk via which we sell floral bouquets and designs for events.
The Purpose for which we collect personal data:
We collect and process personal data as follows:
If you buy a bouquet or floral design we may collect your individual contact information and financial details to enable us to communicate and deal with you in relation to the purchase or potential purchase of the product.
If you browse any of our website we may collect information on your visits to our website and how you move around different sections of our website so that we can make it more intuitive. We may keep a record of the content on our website that is relevant to the kind of products that you are interested in and which we identified based on content you interacted with. For example, if you contacted us about a wedding event, then we may use this information in deciding which products we may refer to in marketing emails or targeted advertising communicated to you.
If we wish to send you advertising, marketing or promotional material we may collect your individual contact details in order to send you direct marketing material in order to advertise, market or promote our goods and services. This will be subject to your prior consent if appropriate.
We may collect your individual contact information to enable us or other suppliers of ours to communicate with you in relation to the provision of goods or services by you or the person you work for (for example, in relation to the management and administration of the provision of the relevant goods or services) and other personal information relating to you in the course of provision of the goods or services concerned. This may include but is not limited to bank account details or other financial details, and other information relating to you that is included in any communications between us and you, or anyone you work with in the course of provision of the goods or services.
Where we process your personal data:
We normally process personal data only in the UK.
Security of your personal data:
All personal data processed by us is sword security (the level of security being appropriate to the nature of the data concerned any other relevant circumstances). Unfortunately, the transmission of information via the Internet is not completely secure. Although we endeavour to protect your personal data, we cannot guarantee the security of the data transmitted to our website and any transmission is at your own risk. Once we have received your information, we will use appropriate procedures and security features to try and prevent unauthorised access.
Who we share your personal data with:
We may where appropriate share your personal data with appropriate third parties, including:
our business partners, customers, suppliers and subcontractors of the performance of any contract we enter into or other dealings we have in the normal course of business with you or the person that you work for;
our auditors, legal advisors and other professional advisors or service providers;
credit or other similar reference agencies for the purpose of assessing the suitability your ability where this is in the context of us entering (or proposing to enter) into a contract with you or the person that you work for;
appropriate authorities or other authorised agencies for the purpose of fraud and crime prevention in relation to transactions or proposed transactions that you enter into with us.
In relation to information obtained via our website:
we do not disclose information about identifiable individuals to our advertisers, but we will provide them with aggregate information about our users. We may also use such aggregate information to help advertisers with the kind of agents they wish to target. We may make use of the personal data we have collected from you to enable us to comply with our advertisers wishes by displaying their advertisements to the target audience, subject to the cookie section of this policy;
analytics and search engine providers of assistance in the improvement in optimisation of our site and subject to the cookie section of this policy.
The disclosures we may make:
We may disclose your personal data to third parties:
in the event that we sell or buy any business or assets, in which case we may disclosure of personal data to the prospective sale or both such businesses or assets are subject to the terms of this privacy policy.
if we substantially all of our assets are required by third-party, in which case personal data held by it about its customers will be one of the transferred assets.
if we are under a duty to disclose off or share your personal data in order to comply with any legal application, or in order to enforce or apply on terms of supply and a very green it’s with you or the person that you work for; or to protect the rights, property, or safety of our business or others. This includes exchanging information with other companies and organisations for the purpose of fraud protection, or credit risk reduction.
The legal basis for the processing of personal data:
The legal basis on which we process your personal data is as follows:
where it is necessary to obtain your prior consent processing in order for us to be allowed to do it, we will obtain and rely on your consent in relation to the processing consent (in relation to any processing we are carrying out with your consent, see below for how to draw your consent).
Otherwise, we will process your personal data where the processing is necessary:
for performance of the contract to which you are a party, or in order to take steps at your request prior to entering into such contract (for example where you buy or sell goods from us);
for compliance with legal obligation in which was a subject; or
for the purposes of a legitimate interest pursued by us or another person, provided that this will only be in circumstances in which those interests are not overriden by your interests or fundamental rights and freedoms, which require protection of personal data.
How long we keep your personal data:
We process personal data only for so long as is necessary for the purpose(s) it was originally collected, after which it will be deleted or archived except to the extent that it is necessary for us to continue to process it for the purposes of compliance with legal obligations to which we are subject or for another editing it and lawful purpose.
Your rights:
You have the following rights in relation to your personal data that we process:
You may request access to the personal data concerned.
You may request that incorrect personal data that we are processing be rectified.
In certain circumstances (normally where it is no longer necessary for us to continue to process it), you may be entitled to request that we erase the personal data concerned.
Where we are processing personal data for marketing purposes or otherwise based on our legitimate interest, you may in certain circumstances have a legal right to object to that processing.
Where we are processing personal data relating to you on the basis of your prior consent to that processing (such as in relation to marketing by email), you may withdraw your consent, after which we can start the process and concerned.
To exercise any of your rights (including withdrawing relevant consents or access to your personal data), you should contact us as set out below. If you have a complaint about any processing of personal data being conducted by us, you can lodge your formal complaint with the Information Commissioner.
Contacting the regulator:
The Information Commissioner is the supervisory authority in the UK and can provide further information about your rights and all obligations in relation to your personal data, as well as deal with any complaints that you have about our processing of your personal data.
Contacting us:
Our contact details are:
Fleuratorium
16 Station Road
Warnham
West Sussex
RH12 3SR
Updates to this policy:
Any changes we make to a privacy policy in the future will be posted on this page. Please check back frequently to see updates or changes to our privacy policy.
Date of this policy:
This policy was last updated on Sunday, 6th October 2024.